Orders received after hours, or on weekend & holidays will be processed on the next business day & shipped from our warehouse within 3 business days.
Standard shipping is ground for the continental Canada, unless otherwise specified.
We e-mail you an order confirmation and tracking number once the order has been processed.
We cannot guarantee delivery time nor can we be responsible for weather related delays of shipping.
FedEx does not deliver to P.O. Boxes.
Return or Exchange an item:
Please contact us first and we will issue to you a return authorization number.
All merchandise must be returned to our warehouse in original packaging or/100% saleable condition within 20 days to qualify for a refund.
We are unable to accept returns of merchandise after 30 days from date of receipt.
Enclose with a copy of your invoice and when your received your shipment.
Which action you would like us to take: refund replacement, or exchange.
Shipping charges are non-refundable, and there is a restocking charge of 20% for the merchandise. Also, returned merchandise is subject to shipping and/ or handling charges.
Please package your return properly. Send the package securely wrapped to: ML Packaging Inc. 340 Alden Road, Unit 2, Markham, Ontario, L3R 4C1.
Please remember that ML Packaging Inc. is not responsible for items lost or damaged in transit. Once we have received and processed your return, we will issue a credit to the credit card on which the purchase was made.